Cleanout Sales — Privacy Policy

 

Last Updated: 05/22/2026

 

Cleanout Sales (“Cleanout Sales,” “CS,” “we,” “us,” or “our”) is committed to protecting the privacy and personal information of users who access or use cleanoutsales.com, the Cleanout Sales website, member areas, listing pages, seller tools, purchase pages, and related services (collectively, the “Platform”).

 

This Privacy Policy explains what information we collect, how we use it, how we share it, how we protect it, and what choices may be available to you.

 

By creating an account, browsing listings, posting or managing listings, claiming items, making payments, arranging delivery, contacting us, or otherwise using the Platform, you consent to this Privacy Policy.

 

Cleanout Sales is an independent company operating in the State of Florida.

 

1. Information We Collect

 

We collect information that you provide directly, information collected automatically through your use of the Platform, and information received from service providers that help us operate the Platform.

 

1.1 Information You Provide Directly

 

Depending on how you use the Platform, we may collect:

 

Name

Email address

Phone number

Account login information

Profile or display information

Delivery, pickup, shipping, or service address information

Listing titles, descriptions, photos, categories, item details, and condition notes

Claim, purchase, payment, delivery, and transaction information

Seller approval or role-related information

Messages, support requests, and communications sent through the Platform

Preferences, saved information, or account settings

Any other information you choose to provide

 

Cleanout Sales may collect different information from buyers, visitors, sellers, authorized posters, staff, or members with specific roles.

 

1.2 Payment Information

 

Payments may be processed by third-party payment processors. Cleanout Sales does not store full payment card numbers when payments are handled by third-party providers.

 

We may receive limited payment-related information, such as payment status, transaction ID, amount paid, refund status, billing confirmation, processor notices, or fraud-prevention information.

 

1.3 Information Collected Automatically

 

When you use the Platform, we may automatically collect:

 

IP address

Device type

Browser type

Operating system

Access dates and times

Pages viewed

Listings viewed

Searches or filters used

Click behavior

Claim or purchase activity

Referral source

Approximate location based on device or network information

Errors, crash reports, and performance data

Cookie and browser storage information

 

We may use cookies, browser storage, analytics tools, security tools, and similar technologies to support Platform functionality and improve the user experience.

 

1.4 Information from Third-Party Services

 

We may receive limited information from:

 

Payment processors

Authentication providers

Hosting and website-service providers

Analytics services

Security and fraud-prevention tools

Communication and email providers

Delivery, shipping, mapping, or logistics tools when applicable

Other service providers used to operate the Platform

 

2. How We Use Your Information

 

We use information to operate, maintain, improve, protect, and support Cleanout Sales.

 

2.1 To Operate the Platform

 

We may use information to:

 

Create and manage user accounts

Provide access to member areas, dashboards, seller tools, and role-restricted pages

Allow users to browse, claim, purchase, post, edit, or manage listings

Display listing content, item details, photos, pricing, sale status, and fulfillment information

Process or confirm payments

Review charges and transaction details

Coordinate delivery, pickup, shipping, or transfer where applicable

Provide customer support

Maintain transaction records

Send account, listing, claim, purchase, payment, delivery, and service-related notices

 

2.2 To Support Marketplace Safety

 

We may use information to:

 

Prevent fraud, abuse, and unauthorized access

Detect prohibited listings or prohibited conduct

Enforce the Terms of Use and Prohibited Items & Listings rules

Review seller or posting eligibility

Investigate disputes, failed transactions, chargebacks, safety issues, or policy violations

Protect Cleanout Sales, users, service providers, and the public

 

2.3 To Improve Cleanout Sales

 

We may use information to:

 

Analyze Platform performance

Understand listing interactions and user behavior

Improve website design, search, filters, checkout, delivery, and seller tools

Fix bugs and technical issues

Test new features

Measure marketing or outreach effectiveness

 

2.4 To Communicate With You

 

We may use information to:

 

Send account confirmations

Notify you about claims, purchases, payments, delivery updates, listing activity, seller access, and support requests

Respond to inquiries

Send important service, legal, security, or policy updates

Provide optional marketing communications where permitted

 

We do not intend to send promotional emails without consent or where otherwise prohibited by law.

 

3. How We Share Information

 

We do not sell your personal information.

 

We may share information only in the limited circumstances described below.

 

3.1 With Other Users When Needed

 

Depending on the transaction or listing, certain information may be visible or shared with another user, seller, buyer, authorized poster, or Cleanout Sales representative as needed to complete or support the transaction.

 

This may include:

 

Listing content you submit

Display name or seller-related information

Messages you send through the Platform

Delivery, pickup, or coordination details when needed

Claim, purchase, or status information relevant to the transaction

 

We do not intentionally reveal full payment card details to other users.

 

3.2 With Service Providers

 

We may share information with trusted service providers that help operate the Platform, including:

 

Website hosting providers

Database and cloud service providers

Payment processors

Analytics tools

Security and fraud-prevention tools

Email and communication providers

Customer support tools

Delivery, shipping, mapping, or logistics providers where applicable

 

These providers receive information only as needed to perform services for Cleanout Sales.

 

3.3 For Legal, Safety, and Enforcement Reasons

 

We may disclose information if we believe it is necessary to:

 

Comply with applicable law, subpoena, court order, or legal process

Respond to lawful requests from government or law-enforcement authorities

Enforce our Terms of Use or Prohibited Items & Listings rules

Investigate fraud, abuse, prohibited listings, threats, or safety issues

Protect the rights, property, or safety of Cleanout Sales, users, service providers, or the public

 

3.4 Business Transfers

 

If Cleanout Sales is involved in a merger, acquisition, sale, financing, reorganization, or transfer of some or all business assets, user information may be transferred as part of that transaction, subject to this Privacy Policy or a successor policy.

 

4. Cookies & Tracking Technologies

 

Cleanout Sales may use cookies, pixels, browser storage, analytics tools, and similar technologies to:

 

Keep users logged in

Remember preferences

Enable security and fraud prevention

Support checkout and payment flows

Measure site traffic and listing interactions

Improve Platform functionality and performance

 

You may disable cookies in your browser settings, but some features may not work properly if cookies or browser storage are disabled.

 

5. Data Retention

 

We retain personal information only as long as reasonably necessary to:

 

Maintain accounts

Provide Platform services

Complete transactions

Support delivery, pickup, shipping, or payment records

Resolve disputes

Prevent fraud and abuse

Comply with legal, tax, accounting, and operational obligations

Enforce agreements and policies

 

If you delete or request deletion of your account, we may still retain certain information where required or permitted for legal, security, fraud-prevention, dispute-resolution, accounting, or operational reasons.

 

6. Security Measures

 

We use reasonable safeguards designed to protect information, which may include:

 

Encrypted data transmission

Secure hosting and access controls

Third-party payment processors

Account authentication tools

Administrative access limits

Monitoring, backups, and security reviews

 

No online platform can guarantee complete security. You use the Platform at your own risk.

 

7. Your Choices and Privacy Rights

 

Depending on applicable law and your account status, you may have the ability to:

 

Access certain account information

Update account information

Correct inaccurate information

Request account deletion

Opt out of certain communications

Request information about how your data is used

 

To make a privacy request, contact us at info@cleanoutsales.com.

 

We may need to verify your identity before fulfilling certain requests.

 

8. Communications

 

Service-related messages may be necessary for use of the Platform and may include account notices, security notices, claim updates, payment updates, listing notices, delivery updates, and policy changes.

 

You may opt out of optional promotional messages where applicable, but you may still receive necessary service-related communications.

 

9. Children’s Privacy

 

Cleanout Sales is not intended for individuals under 18 years old.

 

We do not knowingly collect personal information from children under 18. If we learn that a minor has provided information, we may delete the information and restrict the account.

 

10. Third-Party Links

 

The Platform may contain links to third-party websites, tools, payment processors, delivery tools, maps, or other services.

 

Cleanout Sales is not responsible for the privacy practices, content, terms, or security of third-party services. Users should review third-party policies before using those services.

 

11. Do Not Track Signals

 

Some browsers may send “Do Not Track” signals. Because there is no consistent industry standard for responding to these signals, the Platform may not respond to them in all cases.

 

12. Updates to This Privacy Policy

 

We may update this Privacy Policy periodically. Changes take effect when posted on the Platform, unless a different effective date is stated.

 

Continued use of Cleanout Sales after changes are posted means you accept the updated Privacy Policy.

 

13. Contact Us

 

For privacy-related questions or requests:

 

Email: info@cleanoutsales.com

Website: cleanoutsales.com