Cleanout Sales — Privacy Policy

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Last Updated: September 4, 2026

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Cleanout Sales (“Cleanout Sales,” “CS,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

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This Privacy Policy explains the types of information we may collect when you visit or use CleanoutSales.com, create an account, browse listings, make a purchase, select a fulfillment option, submit a Buy In-Person request, request Listing Alerts, contact us, or otherwise interact with Cleanout Sales (collectively, the “Platform”).

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Cleanout Sales is an independent business operating in the State of Florida.

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By using the Platform, you acknowledge the practices described in this Privacy Policy.

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1. Information We Collect

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We may collect information you provide directly, information generated through your use of the Platform, and limited information provided by service providers that help us operate Cleanout Sales.

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1.1 Account and Profile Information

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When you create or maintain a Cleanout Sales account, we may collect information such as:

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• First name;

• Last name;

• Email address;

• Phone number;

• Display name;

• Profile photo, if provided;

• Company name, if provided;

• Default address, if provided;

• Account identifiers;

• Communication preferences;

• Terms-of-use acceptance records;

• Account activity information; and

• Other profile information you choose to provide.

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Your account may be managed through website and authentication services provided by Wix or related service providers.

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2. Buy In-Person Request Information

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If you submit a Buy In-Person request, we may collect:

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• Your name;

• Email address;

• Phone number;

• Selected communication preferences, such as text, telephone call, or email;

• Your message;

• The listing you are interested in;

• The date and time of your request;

• The status of the request;

• Internal notes related to follow-up; and

• Other information reasonably necessary to communicate with you about the request.

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Submitting a Buy In-Person request does not reserve or purchase an item.

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We use this information primarily to communicate with you regarding the item you expressed interest in and to manage the request.

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3. Purchase and Fulfillment Information

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When you purchase or attempt to purchase an item, we may collect or retain information such as:

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• The item purchased;

• Purchase price;

• Purchase date and time;

• Receipt number;

• Buyer account identifier;

• Buyer email address;

• Payment transaction or payment reference identifier;

• Purchase status;

• Listing snapshot information;

• Selected fulfillment method;

• Delivery or shipping address;

• Pickup telephone number;

• Pickup location information associated with the order;

• Fulfillment-related communications;

• Records related to refunds, disputes, cancellations, or transaction support; and

• Other information reasonably necessary to complete or document the transaction.

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Purchase records may be displayed in your Cleanout Sales member dashboard.

 

For Pickup transactions, the Platform may display only a general pickup area, such as city, state, and ZIP code. Exact pickup-location information may be retained internally for operational purposes without being displayed publicly or in the buyer-facing receipt.

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4. Delivery and Shipping Address Information

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If you select Local Delivery or Shipping, we may collect a structured address that includes information such as:

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• Street address;

• City;

• State or other subdivision;

• ZIP or postal code;

• Country;

• Formatted address information; and

• Geographic or location information associated with the address when supplied by the address or mapping service.

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We use this information to:

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• Verify delivery eligibility;

• Determine whether an address is within an applicable service area;

• Complete or coordinate delivery or shipment;

• Maintain transaction records;

• Resolve fulfillment problems; and

• Prevent fraud or misuse.

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Local Delivery addresses may be checked against mapping, geographic, or governmental geographic-information services to determine whether the address is eligible for delivery.

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Shipping addresses may be validated through address-entry or verification services.

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5. Pickup Information

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When Pickup is selected, we may collect:

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• A telephone number used to confirm Pickup;

• The Pickup fulfillment method;

• Pickup location information associated with the listing;

• Purchase and receipt information; and

• Information used to coordinate the Pickup.

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Public listing pages generally display only a general Pickup area, such as city, state, and ZIP code.

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Exact Pickup addresses may be withheld from public display for privacy, security, and operational reasons.

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Buyers should not arrive at or attempt to locate a Pickup location without coordination or confirmation from Cleanout Sales.

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6. Payment Information

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Payments may be processed by third-party payment providers.

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Cleanout Sales does not generally receive or store your complete payment-card number when payment processing is handled by a third-party processor.

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We may receive or retain limited transaction information such as:

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• Payment status;

• Payment identifier;

• Transaction amount;

• Confirmation of successful or unsuccessful payment;

• Refund or reversal information; and

• Information needed to investigate payment issues or fraud.

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Payment providers may collect additional information according to their own privacy policies and terms.

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7. Checkout Hold Information

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Because many Cleanout Sales items are one-of-a-kind, the Platform may temporarily create a checkout record while a buyer is actively attempting to complete payment.

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This information may include:

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• Listing identifier;

• Buyer account identifier;

• Buyer email address;

• Payment identifier;

• Purchase price;

• Checkout start time;

• Checkout expiration time;

• Checkout status;

• Release-request information;

• Selected fulfillment method;

• Delivery or shipping address when applicable;

• Pickup telephone number when applicable; and

• Pickup location information when applicable.

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These temporary records are used to help prevent two buyers from purchasing the same item simultaneously and to preserve the applicable fulfillment information during checkout.

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Temporary checkout records may be removed after checkout is completed, cancelled, released, expired, or otherwise resolved.

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8. Listing Alert Information

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Cleanout Sales may allow members and visitors to request email notifications when new listings become available in selected categories.

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When you request a Listing Alert, we may collect or retain information such as:

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• Email address;

• Member identifier, when you are logged in;

• Email/contact-system identifier;

• Selected listing categories;

• Alert service area;

• Alert status;

• Date the alert was created or updated;

• Date an alert was last sent; and

• Other information necessary to administer the alert.

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We use this information to identify new listings that match the categories you selected and to send applicable notifications.

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Listing Alerts are optional.

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You may unsubscribe using the unsubscribe or email-preference link provided in an applicable Listing Alert email.

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Unsubscribing from optional promotional or Listing Alert messages does not necessarily prevent Cleanout Sales from sending communications that are reasonably necessary to administer an existing purchase, account, payment, security matter, or other transaction.

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9. Listing Information

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Listings on Cleanout Sales are generally created and managed by Cleanout Sales or authorized administrators or collaborators rather than by public users.

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Listing records may include information such as:

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• Item title;

• Description;

• Photographs;

• Category;

• Available fulfillment methods;

• Pickup location;

• Starting price;

• Floor price;

• Price-drop start date;

• Inventory number;

• Listing status;

• Internal administrative notes;

• Sale information; and

• Other operational information.

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Public visitors generally see only the information intended for display on the listing.

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Internal administrative information and exact private Pickup-location information are not intended for public display.

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10. Information Collected Automatically

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When you visit or use the Platform, certain technical or usage information may be collected automatically by Cleanout Sales or service providers.

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This may include:

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• IP address;

• Device type;

• Browser type;

• Operating system;

• Access dates and times;

• Pages viewed;

• Listings viewed;

• Filters or categories used;

• Click and navigation activity;

• Referral information;

• Approximate location derived from network or device information;

• Cookie or browser-storage information;

• Error and performance information; and

• Security-related activity.

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We may use this information to operate, secure, analyze, troubleshoot, and improve the Platform.

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11. Cookies and Similar Technologies

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Cleanout Sales and service providers may use cookies, browser storage, pixels, analytics tools, and similar technologies.

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These technologies may be used to:

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• Keep members signed in;

• Remember preferences;

• Preserve navigation or session information;

• Support security and fraud prevention;

• Operate checkout and payment functions;

• Maintain temporary checkout state;

• Measure website traffic;

• Understand how visitors use listings and other pages;

• Diagnose errors; and

• Improve Platform performance.

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Your browser may allow you to block or delete cookies. Some Platform features may not work properly if required cookies or browser storage are disabled.

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12. How We Use Personal Information

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We may use personal information to:

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• Create and maintain member accounts;

• Authenticate users;

• Provide access to dashboards and account features;

• Display and manage listings;

• Process and record purchases;

• Operate checkout and temporary checkout holds;

• Generate receipts;

• Verify delivery or shipping addresses;

• Determine Local Delivery eligibility;

• Coordinate Local Delivery;

• Arrange or administer Shipping;

• Coordinate Pickup;

• Process Buy In-Person requests;

• Send requested Listing Alerts;

• Contact interested buyers;

• Provide customer support;

• Respond to inquiries;

• Detect and prevent fraud;

• Protect Platform security;

• Investigate payment disputes or chargebacks;

• Maintain business and transaction records;

• Enforce our Terms of Use and other policies;

• Comply with legal obligations;

• Analyze Platform usage;

• Improve website functionality; and

• Communicate important service, account, legal, policy, or transaction information.

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We aim to collect and use information that is reasonably relevant to the purposes for which it is collected.

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13. Communications and Email Preferences

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We may contact you regarding:

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• Your account;

• A purchase;

• Payment status;

• Local Delivery;

• Shipping;

• Pickup;

• A Buy In-Person request;

• Customer support;

• Security or fraud concerns;

• Policy updates;

• Listing Alerts you requested; or

• Other matters directly related to your interaction with Cleanout Sales.

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If you submit a Buy In-Person request and select text, telephone call, or email as a communication preference, you authorize Cleanout Sales to use the selected methods to communicate with you about that request.

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Communications necessary to administer an account or transaction may be different from optional promotional communications.

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Listing Alerts and other optional promotional emails may include an unsubscribe or email-preference mechanism.

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Where required by law, we will honor applicable opt-out requests while continuing to send communications that may be necessary to complete or administer an existing transaction or provide a requested service.

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14. How We Share Information

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Cleanout Sales does not sell your personal information.

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We may disclose or provide information to service providers and other parties when reasonably necessary for the purposes described in this Privacy Policy.

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14.1 Service Providers

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We may provide information to service providers that help us operate Cleanout Sales, including providers of:

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• Website hosting;

• Database and cloud infrastructure;

• Member authentication;

• Payment processing;

• Address entry and verification;

• Mapping or geographic verification;

• Shipping and carriers;

• Delivery or logistics services;

• Email and communications;

• Analytics;

• Security and fraud prevention;

• Customer support; and

• Other technical or operational services.

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These providers may process information according to their own contractual, operational, and legal obligations.

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14.2 Legal and Safety Reasons

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We may disclose information when we reasonably believe disclosure is necessary to:

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• Comply with applicable law;

• Respond to a subpoena, court order, or other lawful process;

• Respond to lawful requests from authorities;

• Investigate fraud or suspected illegal activity;

• Protect Cleanout Sales, users, service providers, or the public;

• Enforce our Terms of Use;

• Investigate payment disputes or abusive chargebacks; or

• Establish, exercise, or defend legal claims.

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14.3 Business Transactions

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If Cleanout Sales becomes involved in a merger, acquisition, sale of assets, financing, reorganization, or similar business transaction, information may be transferred as part of that transaction subject to applicable law.

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15. What We Do Not Publicly Share

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Cleanout Sales does not intentionally display publicly:

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• Your complete payment-card information;

• Internal payment records;

• Buyer email addresses;

• Buyer phone numbers;

• Delivery or shipping addresses;

• Exact private Pickup addresses;

• Private Buy In-Person request messages;

• Internal administrative notes;

• Private account identifiers; or

• Other information intended solely for internal transaction, fulfillment, security, or account administration.

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A general Pickup area, such as city, state, and ZIP code, may be displayed when necessary to help buyers understand where an item is located.

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16. Data Retention

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We retain information for as long as reasonably necessary for legitimate business purposes, including:

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• Maintaining accounts;

• Completing transactions;

• Providing receipts and purchase history;

• Coordinating fulfillment;

• Managing Buy In-Person requests;

• Administering Listing Alerts;

• Maintaining tax and accounting records;

• Resolving disputes;

• Detecting fraud;

• Defending legal claims;

• Complying with legal obligations; and

• Maintaining appropriate operational records.

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Different types of information may be retained for different periods.

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Temporary checkout records may be deleted much sooner than completed purchase or accounting records.

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Listing Alert records may be retained while the alert remains active and for a reasonable period afterward as necessary for unsubscribe, suppression, security, or record-keeping purposes.

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If an account is deleted or a deletion request is made, Cleanout Sales may retain information that we are required or permitted to keep for legal, tax, accounting, security, fraud-prevention, transaction, fulfillment, or dispute-resolution purposes.

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17. Data Security

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Cleanout Sales uses reasonable administrative, technical, and organizational safeguards intended to protect personal information.

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These safeguards may include:

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• Account authentication;

• Restricted administrative access;

• Backend-controlled access to sensitive database records;

• Secure hosting;

• Encrypted transmission where supported;

• Third-party payment processors;

• Access controls;

• Security monitoring; and

• Other measures appropriate to the information being handled.

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No website, network, database, service provider, or transmission method can be guaranteed completely secure.

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If a security incident involving personal information occurs, Cleanout Sales will take reasonable steps to investigate, contain, and respond to the incident and will provide notices when required by applicable law.

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18. Your Privacy Choices and Rights

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Depending on applicable law and your circumstances, you may be entitled to request that Cleanout Sales:

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• Confirm whether certain personal information about you is being processed;

• Provide access to certain information;

• Correct inaccurate information;

• Delete certain information;

• Provide a copy of certain information;

• Stop or limit certain optional communications; or

• Explain certain uses or disclosures of your information.

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You may submit a privacy-related request by contacting:

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info@cleanoutsales.com

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We may need to verify your identity before completing a request.

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We may retain information when permitted or required by law, including transaction, accounting, fraud-prevention, security, or legal records.

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19. Account Information

 

Members may be able to view or update certain profile information through the Platform.

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Some information associated with your Wix member account, including your login email, may be administered through Wix's account and authentication systems rather than directly through Cleanout Sales database records.

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Changing information stored in a Cleanout Sales profile record does not necessarily change information associated with the underlying authentication account.

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20. Children's Privacy

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Cleanout Sales is intended for adults and is not intended for individuals under 18 years of age.

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We do not knowingly seek to collect personal information from children under 18 through the Platform.

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If we learn that information was submitted by a child in violation of our eligibility requirements, we may delete the information and restrict the associated account as appropriate.

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21. Third-Party Services and Links

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The Platform may contain or rely on third-party services, including:

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• Wix services;

• Payment providers;

• Address and mapping services;

• Governmental geographic-information services;

• Shipping carriers;

• Delivery or logistics providers;

• Communications and email providers;

• Analytics providers; and

• Other technical tools.​

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Third-party services may have their own privacy practices and policies.

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Cleanout Sales is not responsible for the privacy or security practices of independent third-party services.

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22. Do Not Track and Browser Privacy Controls

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Some browsers and devices provide privacy controls such as “Do Not Track” signals or other preference mechanisms.

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Because technology and legal standards concerning these signals continue to evolve, our response may depend on the particular technology, service provider, and applicable law.

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You may also use browser settings to manage cookies and other local-storage technologies.

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23. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes in:

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• Our Platform;

• Information practices;

• Fulfillment methods;

• Service providers;

• Business operations; or

• Applicable law.

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The updated policy will be posted on CleanoutSales.com with a revised Last Updated date.

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Where required by law, additional notice may be provided.

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24. Contact Us

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For privacy questions, requests, or concerns:

 

Cleanout Sales
Email: info@cleanoutsales.com
Website: CleanoutSales.com