Cleanout Sales — Terms of Use

Last Updated: September 4, 2026

Welcome to Cleanout Sales (“Cleanout Sales,” “CS,” “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of CleanoutSales.com, including listing pages, member accounts, purchase pages, dashboards, Buy In-Person request pages, payment features, listing alerts, fulfillment features, and related services (collectively, the “Platform”).

By creating an account, browsing listings, purchasing an item, submitting a Buy In-Person request, requesting listing alerts, making a payment, or otherwise using the Platform, you agree to these Terms.

If you do not agree to these Terms, do not use the Platform.

Cleanout Sales is an independent business operating in the State of Florida.

1. Platform Overview

Cleanout Sales offers items sourced from cleanouts, estates, moves, downsizing, storage situations, businesses, surplus inventory, collections, and other sources.

Listings are created and managed by Cleanout Sales or authorized Cleanout Sales personnel or collaborators. Cleanout Sales is not currently a public seller marketplace, and ordinary members do not have the ability to list items for sale.

Available fulfillment methods vary by item and may include:

Local Delivery;
Pickup;
Shipping; or
A combination of these options.

Not every fulfillment method is available for every item.

Certain Pickup listings may also offer a Buy In-Person option.

Many items are one-of-a-kind, and availability may change at any time.

2. Eligibility and Accounts

To use account-based or purchasing features of Cleanout Sales, you must:

Be at least 18 years old;
Provide accurate and truthful information;
Maintain the security of your account credentials;
Use the Platform only for lawful purposes; and
Not misuse or interfere with the Platform.

You are responsible for activity conducted through your account.

Cleanout Sales may restrict or terminate account access when reasonably necessary to protect the Platform, other users, transactions, or Cleanout Sales.

3. Listings and Item Information

Listings may include titles, descriptions, photographs, condition information, measurements, pricing, price schedules, categories, fulfillment options, location information, and other details intended to help buyers evaluate an item.

Cleanout Sales makes reasonable efforts to describe items accurately. However, many items are used, vintage, antique, open-box, surplus, previously owned, or acquired through cleanouts or similar situations.

Minor errors, omissions, differences in color, measurements, photography, age estimates, manufacturer information, or other listing details may occur.

Buyers are responsible for reviewing the entire listing, photographs, condition information, price, and available fulfillment options before purchasing.

Cleanout Sales may edit, correct, remove, pause, withdraw, or otherwise change a listing when reasonably necessary.

4. Thirty-Day Price-Drop Schedule

Eligible Cleanout Sales listings use a scheduled thirty-day price-drop model.

Each listing may include:

A Starting Price;
A Floor Price;
A Price Drop Start Date; and
A thirty-day price schedule.

The item price generally decreases once per calendar day according to the schedule shown on the listing.

The displayed schedule is intended to show the price applicable on each listed date. If rounding causes the displayed price to reach the Floor Price before the end of the schedule, the price may remain at the Floor Price for the remaining scheduled days.

Waiting for a lower price does not reserve an item. Another buyer may purchase the item before the price decreases further.

At the end of the listing period, the item may be delisted, removed, marked unavailable, archived, donated, disposed of, relisted, or otherwise handled by Cleanout Sales.

Cleanout Sales may correct pricing errors, calculation errors, software issues, or display errors. If a material pricing error affects a transaction, Cleanout Sales may cancel or correct the transaction and refund amounts paid where appropriate or required by law.

5. Buy Now — Online Purchases

A buyer may purchase an available item online using the Buy Now option after completing any required fulfillment verification or confirmation.

The applicable purchase price is the price presented by the Platform at the time the purchase process is initiated, subject to successful payment and final confirmation of availability.

Because many items are one-of-a-kind, a purchase is not complete merely because a buyer:

Views an item;
Selects a fulfillment option;
Verifies an address;
Confirms Pickup information;
Clicks Buy Now; or
Opens the payment window.

A transaction is considered completed when payment has been successfully processed and Cleanout Sales records the item as sold.

Once successfully purchased, the listing may remain viewable for transaction history, reference, fulfillment, or dispute purposes even though the item is no longer available for purchase.

6. Temporary Checkout Holds

When a buyer begins online checkout, Cleanout Sales may temporarily prevent another buyer from simultaneously purchasing the same item.

This temporary checkout hold exists only for a limited period while the buyer is actively completing payment.

Closing, abandoning, or failing to complete the payment process may result in the hold being released. A short technical grace period may apply before the item becomes available again.

A checkout hold is not a completed sale and does not guarantee ownership of the item.

If payment is not successfully completed, the item may become available to another buyer.

7. Fulfillment Options

The fulfillment options displayed on a listing determine the methods currently offered for that particular item.

Available methods may include Local Delivery, Pickup, or Shipping.

A fulfillment option displayed on one listing does not mean the same option is available for every listing.

Cleanout Sales may decline or modify a fulfillment arrangement where reasonably necessary because of location, safety, item characteristics, address eligibility, accessibility, carrier restrictions, inaccurate information, legal requirements, or circumstances outside our reasonable control.

Any material change affecting a completed purchase will be addressed with the buyer as appropriate.

8. Local Delivery

When Local Delivery is offered, the buyer must provide an eligible delivery address through the Platform.

An address may be subject to automated and/or manual verification.

Local Delivery is currently intended for qualifying locations within the Cleanout Sales service area, which currently includes eligible addresses in Palm Beach County, Florida. An address located geographically within Palm Beach County does not necessarily guarantee that delivery will be available in every circumstance.

Delivery eligibility may depend on:

The delivery address;
Accessibility;
Item size or weight;
Property conditions;
Safety considerations;
Vehicle access;
Item-specific restrictions; or
Other reasonable operational considerations.

Buyers are responsible for providing complete and accurate delivery information and reasonable access to the delivery location.

Unless Cleanout Sales expressly agrees otherwise, Local Delivery does not include installation, assembly, disassembly, moving existing property, structural modifications, or other services beyond delivery of the purchased item.

Cleanout Sales may contact the buyer to coordinate delivery when necessary.

9. Pickup

When Pickup is offered, the listing may display a general pickup area such as the city, state, and ZIP code.

For security, privacy, and operational reasons, Cleanout Sales may withhold the exact pickup address from public listings and purchase records displayed through the Platform.

Additional pickup information and instructions may be provided separately when Cleanout Sales coordinates the pickup.

Pickup is by arrangement. Buyers should not arrive at or attempt to locate a pickup location without confirmation from Cleanout Sales.

Buyers must provide a valid telephone number when required to confirm Pickup.

Buyers are responsible for bringing an appropriate vehicle, sufficient assistance, tools, straps, packing materials, protective equipment, or other equipment necessary to safely remove and transport the purchased item.

Cleanout Sales may refuse or postpone a pickup if conditions are unsafe or if the buyer does not have appropriate means to safely remove or transport the item.

Unless expressly agreed otherwise, Cleanout Sales is not responsible for loading, installation, disassembly, or transportation after the buyer takes possession of the item.

10. Shipping

Shipping is available only for listings that specifically offer Shipping and only to destinations accepted through the Platform.

Buyers must provide a complete and accurate shipping address and use an address accepted through the applicable verification process.

Cleanout Sales may decline to ship an item if:

The address is invalid or incomplete;
Carrier service is unavailable;
The item cannot reasonably or lawfully be shipped;
Packaging or transportation would create unreasonable risk;
Shipping restrictions apply; or
Other circumstances make shipment impractical or unsafe.

Cleanout Sales will make reasonable efforts to package and ship merchandise appropriately for the item and shipping method.

Any shipment-time representation made by Cleanout Sales is subject to applicable law.

For Internet merchandise orders covered by the FTC's Mail, Internet, or Telephone Order Merchandise Rule, Cleanout Sales will maintain a reasonable basis for any stated shipping time. If no shipping period is stated, applicable federal rules generally require shipment within 30 days. If shipment cannot occur within the applicable time, Cleanout Sales will provide any delay notice, cancellation option, or refund required by law.

Carrier transit times after shipment may vary and may be outside Cleanout Sales' direct control.

11. Buy In-Person Requests

For listings offering Pickup, a Buy In-Person option may also be available for buyers who prefer to inspect an item before completing a purchase.

Submitting a Buy In-Person request:

Does not purchase the item;
Does not reserve the item;
Does not create a guaranteed hold;
Does not prevent another buyer from purchasing the item online; and
Does not guarantee that Cleanout Sales will contact the requester before the item is sold.

Requests are generally reviewed in the order received.

The item remains available to other buyers until Cleanout Sales expressly confirms that a hold or completed sale exists.

If Cleanout Sales agrees to reserve an item for an in-person buyer, Cleanout Sales may require a deposit or other confirmation.

Whether a deposit or hold is offered, required, waived, accepted, or declined is determined by Cleanout Sales based on the item and circumstances.

A buyer may not receive a response if the item is sold before Cleanout Sales reaches that buyer's request.

12. Contact Information for Buy In-Person Requests

Buyers submitting a Buy In-Person request must provide complete and accurate contact information.

Buyers may select one or more preferred methods of communication, such as:

Text message;
Telephone call; or
Email.

The buyer is responsible for ensuring that submitted telephone numbers, email addresses, and other contact information are accurate.

Cleanout Sales is not responsible for missed communications caused by incorrect information, full voicemail boxes, blocked messages, spam filtering, carrier issues, or other circumstances outside our reasonable control.

13. Payments

Online payments may be processed through third-party payment providers.

By completing an online purchase, you authorize the applicable charge shown during checkout.

Cleanout Sales does not generally store full payment-card information when payment processing is handled by a third-party payment provider.

If a payment is declined, reversed, disputed, cancelled, fraudulent, or otherwise invalid, Cleanout Sales may cancel the transaction, restore availability of the item, restrict account activity, or take other appropriate action.

14. Purchase Records and Receipts

Completed purchases may appear in the buyer's Cleanout Sales dashboard.

Purchase records may include information such as:

Item title;
Purchase price;
Purchase date;
Receipt number;
Listing snapshot;
Payment reference;
Fulfillment method;
Delivery or shipping information;
General Pickup location information;
Pickup contact information; and
Other transaction information.

For Pickup transactions, the Platform may display only a general location rather than the exact pickup address.

Purchase records are provided for convenience and transaction history.

Buyers should retain any receipt or transaction information they consider important.

15. Item Condition and As-Is Sales

Unless a listing expressly states otherwise, items are sold:

AS IS, WHERE IS, WITH ALL FAULTS.

Items may be:

New;
Used;
Vintage;
Antique;
Open-box;
Incomplete;
Previously owned;
Surplus;
Unverified;
Untested; or
Acquired through cleanouts, estates, storage, downsizing, or similar circumstances.

Normal wear, age-related deterioration, cosmetic defects, missing packaging, unknown service history, or other imperfections may exist.

Buyers should carefully review photographs, descriptions, measurements, disclosed condition information, and available fulfillment information before purchasing.

Where inspection is especially important to the buyer, the buyer should use the Buy In-Person option when available rather than completing an online purchase without inspection.

16. Authenticity, Attribution and Identification

Cleanout Sales may identify or describe items based on markings, appearance, documentation, provenance, prior ownership information, research, or other information reasonably available to us.

Unless a listing specifically states that an item has been independently authenticated, appraised, tested, certified, or verified by a qualified third party, buyers should not assume that such independent verification has occurred.

Descriptions involving age, maker, origin, material, style, attribution, period, authenticity, or similar characteristics may represent Cleanout Sales' good-faith assessment based on available information.

17. Returns, Cancellations and Refunds

Because Cleanout Sales primarily offers one-of-a-kind, used, estate, cleanout, surplus, vintage, antique, open-box, and similar merchandise, ALL SALES ARE FINAL unless otherwise stated by Cleanout Sales or required by applicable law.

Purchases are also subject to the Cleanout Sales Returns & Refunds Policy, which is incorporated into these Terms by reference.

Cleanout Sales may issue or be required to issue a refund when:

A transaction cannot be completed;
An item is unavailable after payment;
A material listing or pricing error occurred;
A payment was collected in error or more than once;
The wrong item was provided, delivered, or shipped;
Cleanout Sales cannot complete an agreed fulfillment transaction;
A shipped order cannot be fulfilled within a legally applicable period and cancellation or refund is required;
Cleanout Sales determines a refund is otherwise appropriate; or
Applicable law requires it.

Refunds will generally be returned through the original payment method when reasonably possible, subject to applicable law and payment-provider procedures.

Nothing in these Terms limits any non-waivable consumer right.

18. Damaged or Incorrect Fulfillment

If an item is delivered or shipped damaged, the wrong item is provided, or the item is believed to be materially different from the listing, the buyer should contact Cleanout Sales as soon as reasonably possible.

For shipped items, buyers should retain:

The merchandise;
Shipping cartons;
Packaging materials;
Shipping labels; and
Photographs or other evidence of damage when relevant.

Buyers should not dispose of, repair, alter, disassemble, modify, or resell an item while a claim or refund request is being reviewed unless instructed otherwise.

Additional terms concerning refunds and damaged merchandise are contained in the Returns & Refunds Policy.

19. Buyer Responsibilities

Buyers agree to:

Review listings carefully;
Review photographs and condition information;
Review available fulfillment options;
Confirm the displayed purchase price before payment;
Provide accurate account and contact information;
Provide accurate delivery, shipping, or Pickup information;
Use valid payment information;
Follow reasonable delivery, shipping, or Pickup instructions;
Arrive only at confirmed Pickup times and locations;
Bring appropriate transportation and assistance when required;
Treat Cleanout Sales personnel and property respectfully;
Avoid fraudulent transactions or chargeback abuse; and
Use the Platform lawfully.

Repeated failed payments, fraudulent activity, abusive conduct, misuse of checkout, false information, or other misconduct may result in account restrictions or termination.

20. Prohibited Conduct

Users may not use Cleanout Sales to:

Commit fraud;
Submit false or misleading information;
Interfere with another buyer's transaction;
Abuse payment or checkout systems;
Attempt unauthorized access;
Scrape or harvest Platform data without permission;
Introduce malicious software;
Impersonate another person;
Harass, threaten, or abuse Cleanout Sales personnel or other users;
Attempt to locate or enter private Pickup locations without authorization;
Violate applicable law; or
Use the Platform for any unauthorized commercial or illegal purpose.

21. User-Submitted Information and Content

Users may submit account information, contact information, addresses, messages, photographs, notification preferences, or other content through certain Platform features.

Users are responsible for information they submit and represent that they have the right to provide it.

Users grant Cleanout Sales a non-exclusive, worldwide, royalty-free license to use, store, reproduce, display, format, and process submitted content as reasonably necessary to operate, administer, promote, protect, and improve the Cleanout Sales business and Platform.

22. Listing Alerts

The Platform may allow users and visitors to request notifications when new listings become available in selected categories.

By submitting a Listing Alert request, you authorize Cleanout Sales to send messages to the email address you provide concerning new listings that match the categories or preferences you selected.

Listing Alerts:

Do not reserve merchandise;
Do not guarantee that an item will remain available;
May be delayed or unavailable because of technical or email-delivery issues; and
May be modified or discontinued by Cleanout Sales.

A listing may be purchased by another buyer before you open or receive an alert.

You may stop receiving marketing or listing-alert emails using the unsubscribe or opt-out method provided with the applicable communication.

23. Intellectual Property

Cleanout Sales branding, logos, graphics, page designs, text, software, functionality, and other Platform materials are owned by Cleanout Sales or its licensors unless otherwise stated.

They may not be copied, reproduced, distributed, modified, or commercially exploited without permission except as allowed by law.

24. Privacy

Use of the Platform is also governed by the Cleanout Sales Privacy Policy.

The Privacy Policy explains how Cleanout Sales collects, uses, stores, shares, and handles personal information, including information used for accounts, purchases, fulfillment, Buy In-Person requests, and Listing Alerts.

25. Communications

By submitting contact information or requesting contact from Cleanout Sales, you authorize Cleanout Sales to contact you regarding the applicable listing, request, purchase, delivery, shipping, Pickup, transaction, account matter, or other service you requested.

Selecting text, phone, or email as a Buy In-Person communication preference authorizes Cleanout Sales to use those selected methods for that request.

Communications necessary to complete or administer an existing transaction may be treated differently from promotional communications under applicable law.

Listing Alerts and other messages whose primary purpose is promoting merchandise may constitute commercial email and will be handled in accordance with applicable email-marketing requirements.

This transactional authorization does not by itself constitute consent to unrelated promotional marketing.

26. Third-Party Services

The Platform may rely on third-party providers for:

Payment processing;
Hosting;
Address verification;
Mapping or geographic verification;
Shipping or delivery;
Email;
Communications;
Analytics; or
Other functionality.

Cleanout Sales is not responsible for outages, errors, policies, delays, failures, or acts of independent third-party providers beyond our reasonable control.

Use of certain third-party services may also be subject to the provider's terms and policies.

27. Platform Availability and Changes

Cleanout Sales may modify, suspend, remove, replace, or discontinue Platform features at any time.

We do not guarantee that the Platform will always operate without interruption or error.

Listings, prices, availability, fulfillment options, notification features, and functionality may change.

Temporary outages or technical delays do not reserve merchandise or guarantee that a buyer will be able to complete a transaction.

28. Limitation of Liability

To the fullest extent permitted by applicable law, Cleanout Sales will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the Platform or purchase of an item.

Cleanout Sales is not responsible for losses caused by circumstances outside our reasonable control, including:

Third-party service failures;
Carrier delays;
Incorrect buyer information;
Missed communications;
Unauthorized Pickup attempts;
Transportation or handling issues;
Email-delivery failures; or
Unauthorized account use.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

29. Disclaimer of Warranties

To the fullest extent permitted by law, the Platform is provided on an “AS IS” and “AS AVAILABLE” basis.

Except where expressly stated or required by law, Cleanout Sales disclaims warranties regarding Platform availability, item condition, merchantability, fitness for a particular purpose, authenticity, completeness, or performance.

Nothing in this provision disclaims a warranty or consumer right that cannot legally be disclaimed.

30. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Cleanout Sales and its owners, employees, contractors, affiliates, service providers, and representatives from claims, losses, liabilities, costs, and expenses resulting from:

Your misuse of the Platform;
Your violation of these Terms;
Your violation of applicable law or another person's rights;
Fraudulent or unauthorized activity associated with your account; or
Your conduct during Pickup, loading, transportation, delivery-related interactions, or other interactions with Cleanout Sales.

31. Account Suspension and Termination

Cleanout Sales may suspend, restrict, or terminate an account or access to particular features when reasonably necessary because of:

Violation of these Terms;
Fraud or suspected fraud;
Payment abuse;
Security concerns;
Harassment or abusive behavior;
Unauthorized use;
Abuse of Pickup locations or instructions; or
Other conduct that creates material risk to Cleanout Sales, its users, or the Platform.

32. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

Nothing in these Terms prevents application of a consumer-protection law or other law that cannot legally be waived.

33. Changes to These Terms

Cleanout Sales may update these Terms from time to time.

Changes become effective when posted unless another effective date is stated.

Continued use of the Platform following the effective date of updated Terms constitutes acceptance of those updated Terms to the extent permitted by applicable law.

34. Contact Information

For questions about these Terms or Cleanout Sales:

Cleanout Sales
Email: info@cleanoutsales.com
Website: CleanoutSales.com